Customer stories and research reports
A selection of my work: case studies, a research brief, technical analysis, journalism and books for B2B technology companies and newspapers and magazines.
All of it comes from the same place: asking the right questions, finding what matters and writing it so it keeps your audience reading.
Case studies
Each written to show how I handle a customer story.
🔹Security for Hybrid Working. A sample, written to show how I handle the human side of a technical subject.
🔹Consolidating Client Data to Stay Competitive. A sample, written to show how I approach a technical, data-heavy story.
🔹Using AI to Turn Guest Data Into Revenue. A sample, written to show how I make an AI-and-data story easy to follow.
Sample research brief
The Recovery Gap. An 8-page research brief on business continuity in cybersecurity showing how I find the story in the data and build it into something a senior-level business reader will finish.
Built from the DSIT Cyber Security Breaches Survey and a Fastly/Sapio study of 1,800 IT decision makers, with each figure traced to its source.
Technical analysis – before and after
Two examples of taking dense technical material and turning it into something a business reader can act on.
🔹Business Intelligence: From features to business case. The Before shows technical notes on this topic, including data architecture, data processing, access and governance, and analytics and performance.
The After shows the notes turned into a one-page brief for business leaders so that they can get up to speed on the topic quickly.
🔹Zero Trust: From technical spec to executive brief. The Before shows technical notes on this topic, including Identity and Access Management (IAM), Network Segmentation, Continuous Monitoring, Implementation Requirements, and Technical Benefits.
The After shows the notes turned into a one-page brief for business leaders so they can see what’s at stake and key points they need to know.
Published journalism and books
🔹Twenty years of B2B technology journalism, with credits including:
- The Times, The Independent, StrategicRISK Europe
- Trade publications across hospitality, retail, risk management, education, and security
- Appeared on BBC TV and radio (Newsnight, Radio 4, Radio 5 Live)
- 14 published books on technology and history
I’ve also written for trade publications in shipping, paints and coatings, and EU legislation, among others.
Connect with me on LinkedIn.