Case Study Notes


Notes on writing case studies

Articles on creating and writing case studies, finding the real story, and everything else that goes into producing a story your prospect will recognise themself in.

These notes draw on what twenty years in journalism taught me about finding and writing the story people want to read.

I’m Sara Edlington, a B2B technology case study writer with over 20 years of experience as a tech journalist and business content writer.

Connect with me on LinkedIn.


Lost in translation: turning tech-speak into business value for your case studies

Subject matter experts are a great source for your case studies; whether they’re your customers or your own, they can show the business value of what your company offers. The knack is finding it…

What to do when a case study interview falls short

You know that sinking feeling you get when you read through a customer interview transcript and think: “Oh dear.” Or maybe something a bit stronger. There can be any number of reasons why…

Are your tech case studies missing the point? Here’s how to fix them

As a former B2B tech reporter, I saw first-hand how case studies support executive decisions. Here’s what makes them stand out and how those same principles apply to briefs and summaries that give…

Five signs your content is too technical for business buyers (even if it doesn’t look like it)

When you’ve checked your content for acronyms, jargon and the other usual tech-suspects, it can seem like it’s ready to go. However, there are other, more subtle ways your content can be…